Terms of Use

Specific Terms to HKT.AI Terms of Use

The Specific Terms below shall form an integral part of, and are supplemental to, the HKT.AI Terms of Use. These Specific Terms govern Customer's use of the specific AI Services designated herein and shall not derogate from or otherwise limit any provision of the HKT.AI Terms of Use. Any third-party terms referenced in these Specific Terms shall form additional conditions applicable to the relevant AI Service. In the event of any inconsistency between such third-party terms and these Specific Terms or the HKT.AI Terms of Use, the HKT.AI Terms of Use and these Specific Terms shall prevail as between the Customer and the Company, unless expressly stated otherwise by the Company. In the event of any conflict or inconsistency between these Specific Terms and the remainder of the HKT.AI Terms of Use, these Specific Terms shall prevail and govern solely with respect to Customer's use of the applicable AI Service(s). For any AI Service not expressly listed in these Specific Terms, Customer's use of such AI Service shall continue to be governed by the HKT.AI Terms of Use and any other applicable terms and conditions, as applicable. These Specific Terms shall take effect upon publication of the updated terms. For users who have already executed the relevant terms, these Specific Terms shall take effect 30 days after publication of the updated terms. Capitalised terms used but not defined in these Specific Terms shall have the meanings given to them in the HKT.AI Terms of Use.

CIO Suite

1. The CIO Suite services primarily comprise (a) CyberSafe Assistant, including (i) quarterly reports of attack surface and external vulnerability scanning (“Business Security Assessment”), (ii) cloud-based business email protection (i.e. spam filtering and anti-phishing protection services) for up to 10 email addresses (“Business Email Protection”); and (iii) simulated phishing assessment tool (“Phishing Awareness Testing”); and (b) Cybersecurity Advisor.

2. The Customer is solely responsible for making necessary DNS record updates (e.g., MX records, SPF, DKIM, DMARC) to enable mail redirection and filtering. To the maximum extent permitted by Applicable Laws, the Company shall not be liable for any delay, failure or degradation of the CIO Suite service (“Service”) arising from or relating to third-party DNS propagation, incorrect, incomplete or unauthorised DNS settings, or any act or omission of the Customer or its DNS provider.

3. The Customer represents and warrants that it owns, controls, administers, or otherwise has all necessary rights and authorisations in respect of each email address, mailbox and domain submitted to or protected by the Service.

4. The Customer shall use the Service strictly for internal security and business operations.

5. To the maximum extent permitted by Applicable Laws, the Company does not warrant or guarantee that the Service will identify, quarantine or block all malicious, fraudulent or unwanted emails, or that legitimate emails will not be incorrectly identified or quarantined. The Company shall not be liable for any loss arising from any false positive, false negative, delayed detection or non-detection, subject always to the exclusions and limitations of liability under the HKT.AI Terms of Use.

6. (a) In connection with Business Email Protection, email metadata and, to the extent necessary for threat detection, analysis, prevention, mitigation, troubleshooting, support and operation of the Service, email content may be collected, accessed, used, disclosed, transferred, stored and otherwise processed by the Company, its Affiliates and relevant third-party service providers in accordance with the HKT.AI Terms of Use and Applicable Laws, including Data Protection Laws. Such processing may take place in or outside Hong Kong.

(b) The Customer represents and warrants that, before submitting, transmitting or permitting the processing of any such data, it has provided all notices and obtained and will maintain all rights, consents, permissions, authorisations and lawful bases required under Applicable Laws and Data Protection Laws in respect of its employees, contractors, correspondents, customers and other affected individuals, including for any disclosure to the Company, its Affiliates and relevant third-party service providers and any cross-border transfer, storage or processing. The Customer shall remain solely responsible for determining the lawfulness of its use of the Service and the data submitted for processing.

7. The Customer agrees to maintain the confidentiality of all proprietary, technical, and security assessment data obtained during the term of the Service.

8. With respect to Business Security Assessment:

(i) The first report of the Business Security Assessment is expected to be available on or around 10 working days after submission of all relevant information by the Customer. The following quarterly reports shall be available every three months thereafter.

(ii) The Customer explicitly warrants and represents that it is the legal owner, licencee, or authorised administrator of all target domains, subdomains, IP addresses, and digital assets submitted for Business Security Assessment monitoring.

(iii) The Customer authorises the Company and the relevant third-party service provider to the scans and other assessment activities contemplated by the Service against these designated assets. The Customer shall indemnify, defend and hold harmless the Company. Its Affiliates and the relevant Third Party AI Provider (if any) from and against any claims, liabilities, losses, damages, costs and expenses arising out of or relating to any scan or assessment requested by the Customer in respect of an asset for which the Customer did not have the necessary ownership, rights, permissions or authority.

(iv) Business Security Assessment operates using passive intelligence gathering and active, non-invasive protocol requests. the Company does not guarantee that scans will never trigger Web Application Firewalls (WAF), intrusion prevention systems (IPS), or temporary log spikes on Customer infrastructure.

(v) The Customer is solely responsible for adding scanner IP ranges to the Customer’s whitelist if required to ensure accurate, uninterrupted assessment.

(vi) Findings, threat scores, vulnerability indicators, exposed credential information and dark web alerts are based on automated detection, available threat intelligence and third-party data sources and may be incomplete, inaccurate, outdated or contain false positives or false negatives. The Company does not independently control or verify third-party or underlying leaked source data and does not warrant that any identified vulnerability is exploitable or that the absence of findings means that an asset is free from vulnerabilities, threats, zero-day vulnerabilities or compromise.

(vii) Business Security Assessment provides actionable intelligence, risk scoring, and recommended remediation steps. The Customer retains sole responsibility for prioritising, testing, and applying software patches, system reconfigurations, or credential resets required to address identified vulnerabilities.

(viii) The Company shall not be liable for any cyber incident, compromise or security breach arising from or relating to the Customer’s failure or delay in investigating, mitigating or remediating any vulnerability, exposure, credential compromise or other risk identified or notified through the Service.

9. With respect to Business Email Protection:

(i) Service-related emails may be delivered to the Customer from the domain of a Third Party AI Provider instead of our domain.

(ii) The Customer acknowledges and agrees that cyber threat vectors continuously evolve. While the Service utilises advanced threat detection, the Company does not warrant or guarantee that the Service will block 100% of malicious emails, spam, zero-day threats, or business email compromise (BEC) attacks.

10. With respect to Phishing Awareness Testing:

(i) Service-related emails may be delivered to the Customer from the domain of Third Party AI Provider instead of our domain.

(ii) The Customer explicitly authorises the Company and the relevant Third Party AI Provider (if any) to send simulated phishing communications to the Customer’s designated Authorised Users, employees and contractors for security awareness, training and evaluation purposes. The Customer is solely responsible for determining whether such testing is lawful and appropriate and for providing all notices and obtaining all consents, permissions, authorisations and lawful bases required under Applicable Laws and Data Protection Laws, including in respect of the collection, analysis, use and disclosure of identifiable testing results.

Meeting AI

1. The Customer acknowledges that the provision of Meeting AI (“Meeting AI” or “Service”) may involve the recording, collection, use, processing, transcription, disclosure, transfer, storage and retention of communications, meeting content and Personal Data relating to meeting participants. The Customer is solely responsible for determining whether and for what purposes Meeting AI is used and for ensuring that such use complies with Applicable Laws, including Data Protection Laws and is authorised. Before using Meeting AI in relation to any meeting or communication, the Customer shall provide all required notices to, and obtain and maintain all necessary rights, consents, permissions, authorisations and from, All meeting participants and other affected individuals, and ESTABLISH ALL REQUIRED lawful bases for THE USE OF THE SERVICE, the processing of their communications and Personal Data by the Company, its Affiliates and relevant Third Party AI Providers in connection with the provision, operation, administration, security and support of Meeting AI.

2. The Customer must ensure that meeting participants are appropriately informed that the Services, AI features, recording, transcription, summarisation, analysis or automated meeting participation may be used. The Customer must not secretly record, transcribe, monitor or analyse any meeting, call or communication where unlawful, unauthorised or inconsistent with applicable notices or consents.

3. As between the Customer and the Company, the Customer remains responsible for determining whether Meeting AI is used, the meetings and participants in respect of which it is used, the information made available to Meeting AI, the purposes for which any recording, transcription, summary or other Output is generated or used, and any subsequent use, disclosure or other processing of such information or Output. Nothing in these Specific Terms shall alter the allocation of responsibilities between the Customer and the Company under the HKT.AI Terms of Use in respect of Customer Data and Personal Data.

4. Meeting AI is provided using services and technology supplied by a Third Party AI Provider. The Customer acknowledges that Third Party AI Provider may process Input, Customer Data, Personal Data and Output in connection with the provision of Meeting AI and that such processing may be subject to Third Party AI Provider's applicable terms, policies and data handling practices. The provisions of the HKT.AI Terms of Use relating to Third Party AI Providers shall apply to the use of Meeting AI, to the extent applicable.

5. Input, Customer Data, Personal Data and Output processed through Meeting AI may be transferred to, stored, processed or accessed outside Hong Kong by the Company, its Affiliates, subcontractors and/or relevant Third Party AI Providers in accordance with the HKT.AI Terms of Use. The Customer is responsible for providing all required notices and obtaining and maintaining all necessary consents, permissions, authorisations and lawful bases under Applicable Laws, including Data Protection Laws, in respect of such processing.

6. To access most features of Meeting AI, the Customer shall ensure that only its Authorised Users access or use Meeting AI and shall remain responsible for their access to and use of Meeting AI in accordance with the HKT.AI Terms of Use. The Customer agrees that the information the Customer provides to the Company is accurate and that the Customer will keep it accurate and up-to-date at all times, and that the Customer has all necessary rights and approvals to provide such information. In respect of the Authorised Users, the Customer agrees and warrants that it is responsible for: (i) identifying and authenticating all of the Customer’s Authorised Users, (ii) approving access by the Customer’s Authorised Users to the Service and designating appropriate access controls in connection with the Service, (iii) controlling against unauthorised access by the Customer’s Authorised Users, and (iv) all activities that occur under the Customer’s Authorised Users’ use of the Service.

7. Except and solely to the extent such a restriction is impermissible under Applicable Laws, the Customer may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) make modifications to the Service; (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism; (d) access or use the Service in violation of any usage restrictions or other limitations associated with the level of Service the Customer has selected to access and purchased, if applicable. If the Customer is prohibited under Applicable Laws from using the Service, the Customer may not use it.

8. If the Customer chooses to provide input and suggestions regarding problems with or proposed modifications or improvements to the Service (“Feedback”), then the Customer hereby grants the Company an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.

9. All Intellectual Property Rights in Meeting AI and its underlying software, technology, interfaces and functionality remain vested in the Company, its Affiliates, the Third Party AI Provider and/or their respective licensors, as applicable.

10. Where the Customer or an Authorised User elects to connect, export or transmit any Input, Customer Data, Personal Data or Output to a third-party service, the Customer is solely responsible for such instruction, connection, disclosure or transfer and for ensuring that it has all necessary rights, permissions, consents, authorisations and lawful bases. The Company does not control and, to the maximum extent permitted by Applicable Laws, shall not be responsible for the acts, omissions, security, availability or data handling practices of such third-party service.

11. Any voice or audio recording, transcript, text, file, information or other content submitted, uploaded or otherwise made available by or on behalf of the Customer through Meeting AI constitutes Input and shall be treated as Customer Data and/or Personal Data, as applicable, in accordance with the HKT.AI Terms of Use. To the extent the Customer desires to use the Service in connection with materials or information located on the Customer’s Teams account, or other third-party accounts (collectively, “Third Party Accounts”), the Customer hereby grants the Company permission to access the Third Party Accounts in connection with our provision of the Service. As between the Customer and HKT, the Customer retains any copyright and other proprietary rights that the Customer may hold in the Input that the Customer post to the Service.

12. The Service may provide a feature that allows the Customer to record individual conversations and/or upload recorded conversations. The laws regarding the notice and notification requirements of such recorded conversations vary by location. The Customer acknowledges and agrees that the Customer is solely responsible for providing any notices to, and obtaining consent from, individuals in connection with any recordings as required under Applicable Laws.

13. The Customer retains its rights in its Input, Customer Data and Personal Data, subject to the rights granted to the Company under the HKT.AI Terms of Use. The Company may process such Input, Customer Data and Personal Data to the extent necessary to provide, operate, administer, secure, support and improve Meeting AI in accordance with the HKT.AI Terms of Use. Deletion and retention of Input, Customer Data, Personal Data and Output shall be subject to the applicable retention functionality of Meeting AI, the HKT.AI Terms of Use, Applicable Laws, legitimate backup and security requirements and any applicable third-party provider requirements.

14. By providing User Content to or via the Service to other users of the Service, the Customer grants those users a non-exclusive licence to access, use, modify, and distribute that User Content as permitted by these terms and conditions and the functionality of the Service.

15. The Company may collect and use Usage Data relating to the operation, performance and use of Meeting AI for service administration, security, analytics, troubleshooting and improvement, in accordance with the HKT.AI Terms of Use and Applicable Laws. For the avoidance of doubt, nothing in this clause authorises the Company to use Personal Data contained in meeting recordings or transcripts for training or fine-tuning AI models except where such processing is permitted under the HKT.AI Terms of Use and Applicable Laws.

16. Subject to the Customer’s compliance with these Specific Terms and the HKT.AI Terms of Use, payment of applicable fees, the Company grants the Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable, subscription-based right during the applicable subscription term to access and use the Service for the Customer’s internal business, educational or organisational purposes.

17. The Service is licenced or made available, not sold. No ownership right in any Services, software, platform, systems, interfaces, portals, Documentation, APIs, SDKs, models, algorithms, workflows, templates, prompts, product design, know-how, service configuration, usage methods, databases, technology, improvements, updates, derivative works, branding, trademarks and related intellectual property, but excludes Customer Content (“Company Materials”) is transferred to the Customer or any Authorised User. The Customer is responsible for all acts and omissions of Authorised Users, administrators and anyone accessing the Service through the Customer Account.

18. BY USING THE SERVICE the Customer AGREE NOT TO, and must ensure that Authorised Users not TO: (i) use the Service for any illegal purpose or in violation of any local, state, national, or international law; (ii) use the Service or any portion thereof for the direct or indirect benefit of any third parties; (iii) use the Service in connection with any direct or indirect commercial purposes, including in connection with any paid transcription workflow or as a value-added component of a commercial product or service; (iv) harass, threaten, demean, embarrass, or otherwise harm any other user of the Service; (v) violate, or encourage others to violate, any right of a third party (including by act or omission), including by infringing or misappropriating any third party intellectual property or proprietary right; (vi) interfere with security-related features of the Service, including by: (a) disabling or circumventing features that prevent or limit use or copying of any content; or (b) reverse engineering or otherwise attempting to discover the source code of any portion of the Service; (vii) interfere with the operation of the Service or any user’s enjoyment of the Service, including by: (a) uploading or otherwise disseminating any virus, adware, spyware, worm, or other malicious code; (b) making any unsolicited offer or advertisement to another user of the Service; (c) collecting personal information about another user or third party without consent; or (d) interfering with or disrupting any network, equipment, or server connected to or used to provide the Service; (viii) perform any fraudulent activity including impersonating any person or entity, claiming a false affiliation, accessing any other Service account without permission; (ix) sell or otherwise transfer the access granted under these terms and conditions or any Company Materials (as defined below) or any right or ability to view, access, or use any Company Materials; (x) provide services to third parties, operate a service bureau, provide outsourcing services, provide business management or administration services for third parties, resell or redistribute the Service, or permit third parties to use the Service for their own benefit; (xi) copy, modify, adapt, translate, reproduce, distribute, resell, sublicence, lease, rent, loan, pledge, assign, novate, delegate, sell, transfer or otherwise dispose of the Service or the Company Materials; reverse engineer, decompile, disassemble, attempt to derive source code from, or attempt to discover the underlying structure, ideas, models, algorithms, prompts, weights, parameters, training methods or architecture of the Service except to the extent prohibited by Applicable Law; bypass security or usage limits; use the Service to develop, train, benchmark, improve or provide a competing product or service without the Company’s prior written consent; scrape, crawl, harvest, extract or bulk download data except as permitted by ordinary product functionality; interfere with the Service; upload malware; use the Service unlawfully or harmfully; remove proprietary notices; allow non-Authorised Users to access the Service; or use the Service outside the applicable subscription term, plan or these Specific Terms; (xii) attempt to bypass, disable, interfere with, manipulate or circumvent any safety, security, usage, content, access-control, rate-limit, authentication, model-protection or technical protection measure of the Service, including by prompt injection, jailbreak attempts, adversarial prompting, model extraction, model inversion, system prompt extraction, unauthorised benchmarking, automated abuse, vulnerability exploitation or similar techniques; (xiii) use the Service or AI features to generate or promote unlawful, harmful, deceptive, discriminatory, harassing, defamatory, abusive, invasive, infringing or malicious content; make significant decisions without appropriate human review and lawful basis; impersonate any person; conduct unlawful surveillance, monitoring, profiling or analysis; process sensitive, confidential, regulated or high-risk information unless lawful and appropriate; evade safety measures; or use AI Output as a substitute for required professional advice or human decision-making; (xiv) use the Service or Output as the sole basis for decisions or actions involving emergency response, critical infrastructure, life-safety systems, medical diagnosis or treatment, legal advice, financial advice, credit eligibility, insurance eligibility, employment decisions, disciplinary decisions, education admissions or assessment, housing eligibility, law enforcement, public-sector benefits, or other similarly significant or high-risk decisions without appropriate human review, lawful basis and independent verification; or (xv) use the Service, AI features, Customer Content or Output to impersonate, clone, imitate, reconstruct, simulate or generate the voice, sound, identity, likeness, personality, image, portrait, authority or affiliation of any person, company, authority or other subject without all required rights, consents and authority; (xvi) use the Service, AI features or Output to mislead any person as to identity, authority, consent, origin or authenticity; commit or facilitate fraud, deception, phishing, social engineering, impersonation, false endorsement or unauthorised access; obtain money, advantage, approval, access, credentials, sensitive information, personal data, consent, purchase, trade, investment or other benefit by creating a false impression; infringe intellectual property, personality, publicity, privacy, image, portrait, voice, goodwill, passing off, copyright or similar rights; defame or harm reputation; combine the Output with automated software, bots, scraping, content farming, data mining or similar tools except as expressly approved by the Company in writing; breach Applicable Law or cause third-party complaints, claims, proceedings, regulatory action or prosecution; or engage in discrimination, harassment, hate, violence, threats or public confusion; or (x) attempt to do any of the acts described in this clause or assist or permit any person in engaging in any of the acts described in this clause. If the Company reasonably believes that the Customer or any Authorised User is engaged in prohibited voice, audio, identity, impersonation or AI misuse, the Company may suspend or restrict access, investigate, require remediation, terminate access and/or report the matter to relevant authorities where the Company considers it reasonable and lawful to do so.

19. The ability of the Meeting AI bot to join, remain in, record, transcribe or process a meeting may depend on third-party platform settings, host permissions, participant permissions, network conditions, account configuration and product availability. The Company does not guarantee that it will join, remain in, record, transcribe or process every meeting

20. THE SERVICE AND ALL COMPANY MATERIALS AND COMPANY CONTENT AND TRANSCRIPTIONS AVAILABLE THROUGH THE SERVICE ARE PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. the Company DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AND TRANSCRIPTIONS AVAILABLE THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUALITY, QUIET ENJOYMENT, SYSTEM INTEGRATION OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE. the Company DOES NOT WARRANT THAT THE SERVICE OR ANY PORTION OF THE SERVICE (OR THE CUSTOMER’S ACCESS THERETO), OR ANY DATA, COMPANY MATERIALS OR COMPANY CONTENT OFFERED THROUGH OR PROCESSED BY THE SERVICE, WILL BE operated at a particular speed, UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND the Company DOES NOT WARRANT THAT ANY OF THOSE ISSUES WILL BE CORRECTED. the Company IS NOT RESPONSIBLE FOR THE FAILURE TO STORE OR MAINTAIN ANY USER DATA, CONTENT OR TRANSCRIPTIONS, USER COMMUNCIATIONS, ACCOUNT INFORMATION, OR PERSONAL SETTINGS. the Company the Company MAKES NO WARRANTY ABOUT THE COMPLETENESS OR ACCURACY OF THE TRANSCRIPTION. The Service may be subject to limitations, delays, other problems inherit in the use of the internet and electronic communications.

21. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY the Customer FROM THE SERVICE OR the Company OR ANY COMPANY MATERIALS OR COMPANY CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE Company OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS. the Company IS NOT RESPONSIBLE FOR ANY DAMAGE THAT MAY RESULT FROM THE SERVICE AND THE CUSTOMER’S DEALING WITH ANY OTHER SERVICE USER. the Customer UNDERSTANDS AND AGREES THAT the Customer USES ANY PORTION OF THE SERVICE AT THE CUSTOMER’S OWN DISCRETION AND RISK, AND THAT the Company IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE CUSTOMER’S PROPERTY (INCLUDING THE CUSTOMER’S COMPUTER SYSTEM OR DEVICE USED IN CONNECTION WITH THE SERVICE) OR ANY LOSS OF, USE OR DISCLOSURE OF DATA, INCLUDING USER CONTENT.

22. WITH RESPECT TO AI FEATURES, the Customer ACKNOWLEDGES AND AGREES THAT: (I) the Customer IS RESPONSIBLE FOR ALL INPUTS the Customer SUBMITS TO OUR SERVICE, AND BY SUBMITTING INPUTS TO OUR SERVICE, the Customer REPRESENTS AND WARRANTS THAT the Customer HAS ALL RIGHTS, LICENCES, AND PERMISSIONS THAT ARE NECESSARY FOR the Company TO PROCESS THE INPUTS UNDER OUR TERMS AND TO PROVIDE THE SERVICE TO the Customer; AND (II) OUTPUTS MAY BE INACCURATE, INAPPROPRIATE, FALSE, INCOMPLETE, Harmful, misleading, unlawful OR BIASED, AND MAY NOT REFLECT the Company’S VIEWS. the Customer is RESPONSIBLE FOR IMPLEMENTING REASONABLE PRACTICES, INCLUDING HUMAN OVERSIGHT, TO ENSURE THAT OUTPUTS ARE CORRECT AND COMPLETE AND TO GUARD AGAINST THE OUTPUTS BEING USED IN AN UNSUITABLE OR UNLAWFUL WAY, OR IN VIOLATION OF THE RIGHTS OF OTHERS. the Customer SHOULD NOT RELY ON AI OUTPUTS WITHOUT INDEPENDENTLY CONFIRMING THEIR ACCURACY.

23. Use of AI product or services may be restricted in certain jurisdictions due to local laws, including laws applicable to recording and processing of communications. The Customer retains all responsibility for any content generated by the Service at the Customer’s request. It is entirely the Customer’s decision whether to use suggestions generated by the Service and the Customer should do so in a manner which does not violate the rights of others or Applicable Laws.

24. The output generated by the Service are not to be deemed as professional advice of any kind. Do not use the Service to seek or provide technical or other kinds of professional advice or any opinions, judgments, or recommendations without conducting the Customer’s own independent consultation or research. Output provided by the Service cannot replace advice provided by a qualified professional and do not form any such relationship.

25. Without limiting any disclaimers, exclusions or limitations of liability under the HKT.AI Terms of Use, the Company shall not be liable for any loss arising from or relating to the Customer's failure to comply with the HKT.AI Terms of Use, use of Meeting AI contrary to Applicable Laws, reliance upon any transcription or Output without appropriate verification, third-party services or systems, or any act or omission outside the Company's reasonable control. The Customer acknowledges that meetings, recordings and transcripts may contain Personal Data and confidential, commercially sensitive or legally privileged information. The Customer is responsible for determining whether Meeting AI is appropriate for the relevant meeting and shall not use Meeting AI to process information where doing so would breach Applicable Laws, confidentiality obligations, professional obligations or third-party rights.

Following completion of a meeting attended by the Meeting AI bot, a transcription, summary or other Output may be generated and delivered to the relevant Authorised User's registered email address from an email address operated by a Third Party AI Provider.